NCTI Troubleshooting Advanced Services Practice Test

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What artifact may indicate a problem at the customer premises, often related to timing delays?

Audio distortion

Digital blockiness

Loss of lip sync

The indication of loss of lip sync is often closely associated with timing delays at the customer premises. This issue arises when the audio and video streams experience discrepancies in timing, leading to a noticeable delay between the visual and auditory components of the media being consumed. Lip sync loss is particularly apparent in situations where the viewer can see someone's lips moving, but the corresponding audio is delayed, creating a disjointed experience. Detecting this artifact indicates that there may be underlying problems such as network latency, buffer issues, or incorrect configuration of the signal processing equipment at the customer's location.

In contrast, while audio distortion, digital blockiness, and video stuttering can also represent issues in signal transmission, they typically relate to other factors such as bandwidth limitations or streaming errors rather than direct timing discrepancies. These issues often manifest differently and may not specifically indicate a sync problem like the loss of lip sync does.

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Video stuttering

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