What does SLA stand for in a networking context?

Prepare for the NCTI Troubleshooting Advanced Services Test. Dive into multiple-choice questions, with hints and detailed explanations. Confidently master your exam!

In a networking context, SLA most commonly stands for Service Level Agreement. This is a formal document that outlines the expected level of service between a service provider and a customer. It typically includes specific metrics and standards for service delivery, such as uptime guarantees, response times for support requests, and performance benchmarks. By defining these terms, both parties have a clear understanding of their responsibilities and expectations, which aids in managing service quality and accountability.

The other terms listed, while they have their importance in different contexts, do not accurately define SLA in networking. A Software License Agreement pertains to the permissions and limitations associated with software use. System Level Architecture refers to the structural design of systems, focusing on how various components interact, while Security Layer Architecture addresses the levels of security implementations in systems. None of these correlate to the service-oriented expectations defined in a networking SLA.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy