What is often a good additional check when resolving audio issues related to a set-top box?

Testing with alternative speakers or headphones is a good additional check when resolving audio issues related to a set-top box because it helps to isolate the source of the problem. By using different audio output devices, you can determine whether the issue lies with the original speakers or headphones, or if it's stemming from the set-top box itself. This step is particularly important in troubleshooting since audio problems can often be due to hardware malfunctions or connectivity issues with the speakers or headphones.

If the audio works fine with alternative devices, it suggests that the original speakers or headphones may be faulty. Conversely, if the problem persists across different devices, the issue might be tied to the set-top box or the audio configuration settings. Testing with alternative output devices is a practical first step that simplifies the troubleshooting process and enhances overall diagnostic accuracy.